This is a response to a Globe & Mail article by Harvey Schachter, “Technology’s productivity paradox”, last updated Monday, Sep. 08 2014, 2:23 PM EDT. That article is itself a response to a recent Forrester® report:
A Crisis Of Attention: Technology, Productivity, And Flow
Using The Science Of Knowledge Work To Restore Flow To The Workplace (July 14, 2014, by David K. Johnson with Josh Bernoff, Christopher Voce, Elizabeth Ryckewaert, Heather Belanger, Thayer Frechette)
To address the problems that are alluded to in the G&M article and Forrester® abstract, one needs to adequately specify the requirements of cognitive productivity. This is where most solutions fail.